Getting Started at AERCs
Take the first step.
Laura Lord is Intake Coordinator at AERCs, and our Director of Operations and she’s ideally positioned to help you find the perfect therapist. Laura will walk you through the process and answer any questions you might have as she outlines the various services we offer.
Please complete the intake form below or call 519 943 1435.
Laura will schedule a free intake assessment and discuss your underlying needs, the therapies we offer, and available therapists who can support you. If you have any difficulties connecting with your therapist, or feel uneasy about the relationship and have difficulties connecting with the person in therapy, please contact Laura for assistance.

Laura is the Intake Coordinator at AERCs and also the clinic’s Director of Operations. She has been in the mental health field for several years, aiding clients as they start the process of therapy, and throughout the duration of their therapeutic journey.
Individual Counselling
50 minute individual in-person first consultation
Family / Marital Counselling
80 minute family / marital in-person first consultation
Child Therapy
50 minute child therapy in-person first consultation
Getting Therapy at AERCs
AERCs’ therapists will use your first appointment to gather info about your current functioning, your background, medications, and other health details. After your second or third session, your therapist will have prepared a treatment plan with mutually agreed-upon goals. Your therapist may recommend commencing therapy weekly, and in time you could transition to bi-weekly or monthly appointments. Empirical evidence suggests that regular, consistent therapy produces better outcomes.
Duration of Therapy
There is no set time for therapy. Our therapists work both in brief therapy models (therapy lasting between 6 and 10 sessions) or long-term therapy (lasting months or even years). In many instances finances and time are limitations. Our therapists are trained in therapeutic modalities that are “brief” in nature but also work towards accelerating the therapeutic process by minimizing or resolving persistent and distressful symptoms.
Therapy Helps
Will my Health Insurance Cover Psychotherapy Appointments?
The answer is probably yes. AERCs psychotherapists are Registered Psychotherapists with the College of Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers. This means some of our Registered Psychotherapists can provide counselling services under “social work” as long as they are being supervised by a Registered Social Worker in their clinical work. (Many insurance companies accept the “supervised practice model,” check with your benefits provider to make sure). It is up to the client to ensure that they are properly informed about their own coverage. Please contact our intake manager if you have any questions about coverage for therapy services. Please check your benefits provider if you believe you have benefits for the services of a Registered Psychotherapist or Registered Social Worker.
Therapy Helps
Experience Providing…
Complimentary 20 Minute Phone Call Consultation
Gloria is happy to provide you with a complementary 20 minute phone call consultation, in order for you to learn more about the therapeutic process, and hear from her as to how she will support you with the challenges you are facing.
Individual Counselling
First Consultation – 50 minute Individual Session, in person.
The goal of individual therapy is to inspire change and improve the quality of life through self-awareness and self-exploration.
Marital / Family Counselling
80 Minute Family / Marital Therapy Session, in person.
Helping you disarm conflicting verbal communication; increase intimacy, respect, and affection; remove barriers that create a feeling of stagnancy; and create a heightened sense of empathy and understanding within the context of the relationship.
Child Therapy
50 minute child therapy session, in person.
Addiction Consultation - Individual
90 minutes – Addiction and Mental Health Recovery.
Alcohol, drug use, video game addiction, internet addiction, substance abuse, codependency.
Addiction Consultation - Family
60 minutes – Family Support- Addiction Counselling.
Alcohol, drug use, video game addiction, internet addiction, substance abuse, codependency.